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- Daily Industry Report - July 14
Daily Industry Report - July 14

Your summary of the Voluntary and Healthcare Industry’s most relevant and breaking news; brought to you by the Health & Voluntary Benefits Association®
Jake Velie, CPT | Robert S. Shestack, CCSS, CVBS, CFF |
Payer-backed ad campaign urges lawmakers to reject NSA enforcement bill
By Paige Minemyer – A payer-backed group has launched a campaign challenging a bill that would build on the No Surprises Act. The Coalition Against Surprise Medical Billing (CASMB) announced on Monday that its "six-figure" campaign urges lawmakers to reject the No Surprises Act Enforcement Act, or H.R. 4710. This legislation, they argue, would "reward the actors misusing the [independent dispute resolution] process." Read Full Article...
HVBA Article Summary
Payers argue the bill would worsen IDR abuse: The Coalition Against Surprise Medical Billing contends that H.R. 4710 fails to address what insurers describe as widespread misuse of the independent dispute resolution process. They cite external reporting and industry analyses suggesting that a significant share of claims entering arbitration may not be eligible. The group maintains that without reforms to curb alleged misuse, additional enforcement measures could reinforce problematic billing behaviors. Their campaign frames the legislation as benefiting parties that exploit arbitration rather than protecting affordability.
Data show providers frequently prevail in arbitration: According to the article, providers’ proposed payment amounts were selected in 87% of disputes in the second quarter of 2025. Insurers argue this success rate creates incentives for more cases to be pushed into arbitration. The campaign highlights examples, including a case in which a surgical assistant secured far higher reimbursement through IDR than the operating surgeon received. Payers say these outcomes demonstrate structural imbalances in the current system.
Employer and insurer groups warn of cost impacts: CASMB members include major payer and employer organizations such as AHIP and the Blue Cross Blue Shield Association. Several of these groups sent a letter to lawmakers arguing that the enforcement bill could exacerbate healthcare affordability challenges. While they acknowledge the No Surprises Act has shielded patients from unexpected bills, they assert that implementation has not achieved the broader goal of lowering overall costs. The coalition is urging Congress to focus on closing perceived loopholes in the arbitration framework instead of adding new penalties.
HVBA Poll Question - Please share your insightsWhat is your biggest concern when it comes to managing high-cost specialty drugs and infusions? |
Our last poll results are in!
46.39%
Of the Daily Industry Report readers who participated in our last polling question, when asked: “How often do your clients ask questions about retirement plans?” reported receiving questions about retirement plans at least once per year or more.
28.85% of DIR respondents reported “never”, while 25.36% said they receive client questions about retirement plans every couple of years. Thank you to RetireALLY for powering this polling question.
Have a poll question you’d like to suggest? Let us know!
Graham's death creates new uncertainties for GOP health agenda
By Allison Bell – The sudden death of Sen. Lindsey Graham has removed a longtime opponent of the Affordable Care Act's major medical insurance provisions from the Senate and changed the gameboard for efforts to pass "Reconciliation 3.0" legislation this year. Graham, 71, died Saturday shortly after returning home from a trip to Ukraine. The cause of death was the rupture of an aortic aneurysm, or a tear in the wall of the main artery that leads to the heart. The South Carolina Republican became the chairman of the Senate Budget Committee in January 2025. He had been in the Senate since 2003, after serving in the U.S. House from 1995 to 2003. Read Full Article... (Subscription required)
HVBA Article Summary
Leadership Shift Could Reshape Budget Strategy: Graham’s death leaves a vacancy at the helm of the Senate Budget Committee, with Sen. Ron Johnson reportedly next in line for the chairmanship. Johnson has built a reputation around fiscal restraint and strong opposition to the Affordable Care Act. His leadership could influence how aggressively Republicans pursue changes to federal health spending and regulatory policy. The transition also introduces uncertainty into ongoing negotiations over budget-related legislation.
Graham’s Role in Recent Health Legislation: Graham was deeply involved in Republican efforts to revise or replace major elements of the ACA, including collaboration with Sen. Bill Cassidy on alternative frameworks. In 2025, he helped shape the final version of the One Big Beautiful Bill Act, which reduced projected Medicaid funding over a decade and adjusted rules around health savings accounts and direct primary care. His approach sought to preserve certain consumer protections while scaling back other ACA provisions. His absence removes a lawmaker with detailed experience in crafting complex reconciliation measures.
Implications for ‘Reconciliation 3.0’ and Health Policy Changes: Congressional Republicans have been exploring a broad reconciliation package designed to move health and retirement measures through the Senate with a simple majority. Potential provisions include easing the ACA’s employer shared responsibility mandate and expanding the appeal of health savings accounts and similar arrangements. Without Graham’s legislative experience, assembling and passing such a package may become more challenging. The change also comes as state and federal leaders weigh interim representation and longer-term political implications for South Carolina’s Senate seat.
Anthropic’s Claude now handles healthcare claims, care management
By Giles Bruce – Technology services company UST is integrating Anthropic’s Claude into CarePath, a platform providers and payers use to run claims processing, care management and member services. Claude connects CarePath directly to underlying claims and care systems, turning fragmented health data into recommended next steps for care teams, per a July 9 Anthropic news release. Read Full Article...
HVBA Article Summary
UST Integrates Anthropic's Claude with Human-Approval Workflows: UST has integrated Anthropic's Claude AI into enterprise workflows that require every AI-generated recommendation to be reviewed and approved by a person before it reaches a healthcare member. The solution is designed to operate within the data governance and compliance standards required by regulated industries, particularly healthcare. By combining AI reasoning with mandatory human oversight, UST aims to support responsible AI adoption while maintaining accountability and regulatory compliance.
AI Deployment Designed for Regulated Industries: UST serves healthcare providers and payers in addition to organizations across the semiconductor, automotive, manufacturing, telecommunications, and financial services sectors. The company is positioning its Claude-powered solution as a way to move AI-driven decision-making beyond pilot programs and into production environments where regulatory oversight is essential. The human-approval workflow is intended to help organizations deploy AI at scale without removing critical human involvement.
Anthropic Expands Enterprise Healthcare Presence: The integration marks another step in Anthropic's broader expansion into the healthcare market through its Claude for Healthcare enterprise platform. The platform is already being used by healthcare organizations, including Banner Health, to support clinical and operational workflows. The collaboration reflects continued investment in enterprise AI solutions that balance advanced reasoning capabilities with the oversight required in highly regulated healthcare settings.
The price variation hiding inside your health plan
By Diwas KC – A recent Wall Street Journal analysis showed that Americans pay roughly four times what patients in peer countries pay for routine medical procedures. That gap is real and well documented. But the hospital pricing data now available under federal transparency mandates reveals something arguably more actionable: The price variation within a single American state is just as large as the gap between the United States and the rest of the developed world. Read Full Article... (Subscription required)
HVBA Article Summary
Wide price spreads for identical procedures: An analysis of Georgia hospital data shows dramatic differences in facility prices for the same services. For cesarean deliveries across 39 hospitals, rates range from under $9,000 to nearly $44,000, even though the clinical procedure is the same. The median price in Georgia is about $15,000, but some hospitals — including campuses within the same system — charge two to three times more than others. For self-insured employers, a handful of cases priced at the high end can add $60,000 to $100,000 in extra costs annually.
Price variation does not track with quality: The pattern of wide variation also appears in outpatient procedures such as colonoscopies with biopsy, where prices range from under $900 to over $5,700 across 35 hospitals. Quality data from CMS, specifically the OP-32 measure tracking unplanned hospital visits within seven days, shows complication rates are essentially flat across facilities. Higher-priced hospitals do not demonstrate meaningfully better outcomes on this metric. This suggests employers may be paying more without receiving measurable quality improvements.
Transparency creates actionable opportunities for employers: Federal rules implemented in 2021 require hospitals to publish negotiated commercial rates in machine-readable files, making detailed pricing data publicly accessible. The author argues that employers should shift their focus from broad rate negotiations to identifying specific high-cost hospitals and procedures where their plans pay near the top of the distribution. Strategies centered on average per-employee costs may overlook the financial impact of extreme price variation. With state- and payer-specific data now available, employers have the tools to steer care toward more cost-effective facilities.
By Tina Reed – Health insurers have spent the past year touting how they've cut pre-treatment review claims, but new data suggests that hasn't eliminated hurdles for patients and doctors. The big picture: By only approving some, but not all, doctor-ordered care, health plans still can force physicians to revise treatment plans, delay procedures or leave patients paying more out of pocket. Read Full Article...
HVBA Article Summary
Overall Denial Rates Are Low, but Partial Approvals Remain Significant: Data from Silna indicates that major health insurers denied fewer than 1% of prior authorization requests across Medicare Advantage, commercial, and Medicaid plans. However, approximately 15% of prior authorization requests for physical, occupational, and speech therapy were only partially approved, suggesting that patients may still face limitations in accessing the full scope of recommended care. The findings highlight that low outright denial rates do not necessarily reflect the full patient experience with prior authorization.
Limited Transparency Complicates Understanding of Prior Authorization Impacts: Publicly available data on partial denials and their effects on patient care remain limited, making it difficult to assess how frequently treatment plans are modified or delayed. A KFF analysis estimated that Medicare Advantage plans partially denied about 1 million prior authorization requests in 2024, while a recent HHS inspector general report found that nearly all appealed denials for skilled nursing or rehabilitative care in June 2024 were ultimately overturned. Insurers maintain that prior authorization decisions are based on current clinical guidelines intended to support evidence-based care and appropriate resource use.
Policy Efforts Continue to Focus on Balancing Oversight with Access to Care: Prior authorization remains a longstanding source of tension between providers, patients, and insurers, with payers citing its role in reducing unnecessary care and controlling healthcare costs. In response to concerns over administrative burden and treatment delays, insurers report reducing prior authorization requirements by 11% over the past year and have committed to additional streamlining initiatives. Policymakers and industry stakeholders are also considering alternatives such as "gold card" programs, which would allow providers with strong records of evidence-based care to bypass certain prior authorization requirements.
Cybercriminals Flock to Healthcare Businesses as Attacks Surge
By Robert Lemos – In February, a ransomware attack against the University of Mississippi Medical Center disrupted operations for more than two weeks. In March, a cyberattack on German medical-billing provider Unimed, which services 95% of the nation's university hospitals and more than half of large clinics, resulted in the theft of sensitive health data for tens of thousands of patients. Read Full Article...
HVBA Article Summary
Healthcare Businesses See Sharpest Growth in Attacks: Data from Comparitech shows that cyberattacks on the healthcare sector rose 14% in the first half of 2026, slightly above the 11% increase across all industries. Within the sector, healthcare businesses experienced a 35% jump compared with the second half of 2025 and a 110% increase over the same period a year earlier. Although providers recorded 247 incidents compared with 163 for businesses, the growth rate among vendors and service firms was far steeper. Analysts attribute this shift to attackers seeking broader access through centralized service providers.
Major Breaches Underscore Sector Vulnerability: Several high-profile incidents illustrate the scale of exposure, including TriZetto Provider Solutions’ breach affecting 3.4 million patients and QualDerm Partners’ incident impacting 3.1 million people. The FBI’s Internet Crime Complaint Center identified healthcare as the most attacked critical-infrastructure sector in 2025. One ransomware attack forced the University of Mississippi Medical Center to shut down network access across 35 facilities, disrupting care delivery. These events demonstrate both the frequency and operational consequences of attacks across the ecosystem.
Operational Pressures Increase Risk and Incentivize Ransoms: Security experts note that hospitals face persistent challenges such as legacy medical devices, limited cybersecurity staffing, and dependence on third-party vendors. Attack techniques increasingly involve impersonation and social engineering, exploiting gaps like weak remote access protections and insufficient multifactor authentication. Research cited in the article indicates ransomware incidents can drive a 15% rise in patient volume, nearly 50% longer waiting times, and sharp increases in confirmed strokes and cardiac arrests. Because outages can directly affect patient safety, hospitals may be more likely to pay ransoms, further attracting cybercriminal attention.
Caregiving: A challenge that costs employers billions
By Susan Rupe – Caregiving is the defining workplace issue of our time, costing employers billions of dollars in lost productivity every year. One in four American adults is a caregiver, and caregiving has a ripple effect on their financial situation. The Employee Benefits Research Institute kicked off its Caregiving@Work initiative by announcing the results of research EBRI and Greenwald Research conducted on caregiving’s impact on the workforce. Read Full Article...
HVBA Article Summary
Caregiving’s Widespread Workforce Impact: Research highlighted by the EBRI and Greenwald Research shows that caregiving affects a significant portion of the workforce, with nearly three out of four workers expecting to take on caregiving responsibilities at some point. Six in 10 employees report difficulty balancing job demands with caregiving duties. Caregivers also report lower retirement confidence, higher financial stress and poorer health compared with noncaregivers. These pressures can lead employees to reduce work hours or exit the workforce entirely.
Substantial Employer Costs and Business Implications: Employers face an estimated $50 billion annually in lost productivity tied to caregiving responsibilities, according to Bright Horizons. Industry experts describe caregiving as an ongoing reality rather than a temporary issue, as employees may move in and out of caregiving roles over time. The complexity and unpredictability of care needs—ranging from medical events to school closures—can disrupt work schedules with little notice. As a result, caregiving is increasingly viewed as a strategic workforce and talent management issue rather than solely a personal matter.
Growing Employer Response and Support Strategies: Employer interest in caregiving benefits is increasing, with many organizations planning to expand leave policies and caregiving-related services. Reported plans include unpaid family caregiver leave, paid childcare support, subsidies and eldercare programs. Experts emphasize that effective support goes beyond offering resource lists and instead requires personalized, ongoing assistance that adapts as care needs change. Organizations that invest in comprehensive caregiver support are positioned to strengthen retention, productivity and employee loyalty.

Menopause Is an Overlooked Driver of Cost in High-Risk Populations
By Leslie Helou – As health plans look for new ways to manage rising costs tied to members with multiple chronic conditions, one factor continues to be overlooked: menopause and the surrounding years. Read Full Article...
HVBA Article Summary
Menopause Compounds Chronic Disease Management: The article argues that menopause should not be treated as a standalone life stage, especially for women already living with multiple chronic conditions. Hormonal changes can affect cardiovascular health, metabolic function, bone density, sleep, and mental health, potentially destabilizing existing treatment plans. When layered onto conditions such as diabetes or hypertension, these shifts can make disease control more difficult and increase healthcare utilization. This compounding effect adds complexity for both patients and health plans.
Medication Complexity and Adherence Risks: Women entering peri- or post-menopause may begin hormone therapy while continuing prescriptions for chronic illnesses and adding over-the-counter supplements. Without coordinated oversight, this can result in drug interactions, duplicative therapies, and regimens that are hard to follow consistently. Breakdowns in safe medication use and adherence can raise clinical risks and drive higher costs over time. The author highlights pharmacist-led guidance as one way to streamline regimens and reduce these risks.
Significant Economic Impact and Care Gaps: The article notes that more than half of U.S. adults live with multiple chronic conditions, while more than 80% of women experiencing menopause symptoms do not receive adequate medical care. Unmanaged menopause symptoms are linked to higher outpatient visits, diagnostic testing, and acute care episodes, with related healthcare costs estimated at over $24 billion annually. Despite this, most condition management programs remain focused on single diseases and fail to integrate menopause into broader care strategies. The author calls for incorporating menopause into risk stratification and value-based care models to better align support with women’s lived health experiences.







